At St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences.
Connect serves as a healthcare contact call center, centrally situated in downtown Boise. As the primary gateway to our patients’ healthcare journey, we play a crucial role in facilitating their experiences.
Available shifts
- Mon-Fri 8:00am-4:30pm MT
- Mon-Fri 8:30am-5pm MT
- Mon-Fri 9:30am-6pm MT
What you can expect from this role
- Provide extensive support via phone and online channels to patients and healthcare providers
- Manage scheduling logistics, referral coordination, and registration, collaborating with providers and facilities to optimize workflow and minimize delays
- Foster community engagement to bolster patients’ healthcare journey
- Use a variety of technologies, tools and resources to support departmental workflows
- Potential to work remotely after 1 year
Minimum qualifications for this role
- Education: High School Diploma or equivalent
- Experience: 1 year of relevant experience